LaunchPad installs service structures into Jira Service Management and deploys in minutes.Get Early Access →

Architecture Review (Optional)

Most teams install LaunchPad and deploy a service structure in minutes. For organisations managing dozens of service lines across multiple regions, an optional review session can help plan the deployment at scale.

This is not a requirement. LaunchPad deploys immediately and does not depend on advisory of any kind. This page exists for the small number of environments where scale makes a second opinion useful.

LaunchPad works without this.

The product installs a complete service structure into Jira Service Management. You do not need a support session, a workshop, or to speak to anyone to get value from it.

LaunchPad installs a service operating model inside Jira Service Management so tickets route, ownership exists, and reporting works from day one.

LaunchPad deploys immediately and does not require a workshop, onboarding programme, or speaking to us.

Scenario

When your organisation runs 50+ services across multiple business units and needs to validate the structure before go-live.

Scenario

When regulatory requirements demand an independent review of service ownership before production.

Scenario

When your Jira Service Management instance serves multiple regions with different operational standards.

Scenario

When your team inherits an existing instance and needs to understand what is already deployed before making changes.

Structure selection for large environments

Review which LaunchPad service structures map to your teams, sites, and service lines — and how to sequence them across a large deployment.

Multi-region deployment sequencing

Plan the rollout order across business units or regions, including which structures to deploy first and how to extend later.

Custom structure requirements

Identify where standard structures need adapting — naming conventions, ownership models, or additional attributes specific to your organisation.

Post-deployment validation

Review a deployment already in progress. Confirm routing, reporting, and ownership are working as intended across your environment.

  • A deployment plan tailored to your organisation's size and structure
  • Recommended rollout sequence across business units or regions
  • Guidance on customising structures for your naming and ownership conventions
  • Validation of an existing deployment against your operational requirements

This is optional deployment support, not a sales conversation. No commitment, no obligation, no follow-up pressure. Most teams never need this.

Support sessions run during fixed windows for teams that have decided they need a second opinion on deployment sequencing. This is entirely optional.

Deployment Support Windows
Weekdays 08:00 – 09:00 UK
Weekdays 17:30 – 19:00 UK

If the available times do not suit your schedule, send us your details. This is for support session requests only — to get started with LaunchPad itself, get early access here.

Request sent. We will be in touch within 1–2 business days to arrange your session.

Get Started with LaunchPad

LaunchPad installs a service structure into Jira Service Management in minutes. No support session needed.

Questions? hello@jsmlaunchpad.com